SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Mexico, Central America, South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Smartphonest (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mystylishclubs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looking good, but sound quality is good only for pop, for rock is not good.
Headphones are just super, they work well, the sound is excellent, even for the entire volume I can not listen to how much I do not know yet, and so everything is super, I recommend
Amei ótimo produto
The parcel was 19 days. home delivered Courier. the box is crumpled, the headphones are whole, the workers.
Items were shipped and arrived on time. Box was crushed a little bit but everything was well wrapped in bubble rap. Head phones are AMAZING quality! Great Bluetooth connection. Love them already!
Excellent product quality and came within... attentive... super highly came well packed.
Package came in rough but looks okay. USB charge cable missing... Tested, works fine.
Delivery per month, packing mint but everything works properly .. Sound quality for this money is good, there are basses.
Excelentne rychle dorucenie for SR for 6 days. Funguju for 1.
Super Merci
Very good, great quality. Super recommend!
Ok
The description corresponds, The Wire is included, came for 10 days in St. Petersburg, sdek to the apartment. Comfortable, loud. Of the minuses is a very bright bulb)
Very good and very fast!
The headphones are excellent, but the green plastic in the picture is more saturated than in reality. The sound is good. Headphones cost their money
Exactly what the store has published
On the sound quality of 10 ball scale 9 +. Let's see how charging will work.
Headphones-fire! We urgently want to order for the whole family, but decided to test their week. Brought quickly, sdecom, home. There is a radio, aux, a slot under the memory card, the cable connects to the phone and the computer. Children fight)))
The second time i order these headphones from this store, the quality is completely satisfied, the charge is kept very well (hours for 5 listening enough), the sound quality is excellent. Very good product and good seller, recommend
Sluchátka hrají skvěle. Doporučuji
The parcel arrived on time, as stated, day to day! The goods are quality, the sound is normal, at low frequencies at maximum volume slightly locks. Generally decent for such money!
Corresponds to the description it was 20 days tverskaya obl packed well slightly remembered but all work how many work did not check came discharged
Good product, but has a LED is flashing, it bothers during travel, and the sound to play Free Fire is bad, but to music and movies is fillet. Worth still. THE battery is good, but 5 H guaranteed,
I arrive fast excellent product
Am satisfied. Fast Delivery.
Seber happy with them. They're fantastic and very comfortable. The box came quite dented, but the product has not been damaged.
Not bad, but made of cheap and smelling plastic ((
They arrived before time. Very good
Everything is ok. Im very satisfied. Thanks the store.
Sound correct for the price. It works well with bluetooth and memory. The only very large and very luminous disadvantage (i don't know if you can turn off the light)
Recommend very good even the
Sound is perfect the box was damage but here will the store can to can do was further neatly packed
While norms!!! Long will work or no time will show!!! And so excellent, my son likes it!
Everything OK, fm radio, mp3 player via SD card., bluetooth!!! Very fast delivery, 2 weeks.
Charger was very dirty but overall good sound.
thank you
Everything came, thank you, my daughter liked it, checked it works. The box was crumpled, but the whole inside.
Everything works, the quality for this price will crumble
Cool. Work very well. Bought for a gift to a child. It's a pity that the box is wrinkled.
Beautiful, powerful, arrived mixed but it is a detail box only.
wonderful
Good product. Fast delivery. Thanks for the store.
Beautiful, wonderful sound, high Material is compatible with the value
I order not for the first time... always fast and works
Excellent headphones children delighted
Very good sound quality and product, my wife liked.
Received in very good condition and the quality is good thank you
Arrived well packed and in perfect condition, all as the description. I Am very satisfied with the product, super recommend.
Excellent headphones, fast delivery, i order already 2 times from this store, always satisfied!
It came quickly. The parcel was packed in the post office-the box was damaged. The sound of the headphones is a bit deaf, but for such a price more and did not expect. The child is happy) Seller thanks!